Shipping policy

### Shipping Policy

At our store, we work to ensure your order arrives safely, quickly, and in the best possible condition.

### Processing Time

All orders are processed within **1 to 3 business days** after payment confirmation. Orders are not processed on weekends or holidays.

If we experience a high volume of orders, processing may be delayed by a few days. In that case, we will notify you by email.

### Shipping Times

Delivery times may vary depending on your location:

* **Domestic shipments:** between **5 and 12 business days**.
* **International shipments:** between **7 and 20 business days**.

These timeframes are estimates and may be affected by external factors such as customs, weather conditions, or high demand during peak seasons.

### Shipping Costs

Shipping costs are calculated automatically at checkout and displayed before you confirm your payment.

Occasionally, we may offer **free shipping promotions** for a limited time.

### Order Tracking

Once your order has shipped, you will receive an email with a **tracking number** so you can monitor the status of your shipment at all times.

### Incorrect or Incomplete Address

It is the customer's responsibility to ensure that the provided address is correct and complete. We are not responsible for delays or losses caused by incorrect addresses.

If the package is returned due to an incorrect address, the customer will be responsible for the cost of reshipping.

### Shipping Delays

We are not responsible for delays caused by the shipping carrier, customs processes, weather conditions, or other factors beyond our control.

### Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within **48 hours** of receiving it or the estimated delivery date. We will review your case and offer a solution.

### Contact

If you have any questions about our shipping policy, you can contact us via our customer service email.